Return & Refund Policy


The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Eco Buddies will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 5 working days after the confirmation.

Please contact us at  This e-mail address is being protected from spambots. You need JavaScript enabled to view it  or 016 3636308 / 012 3661876 if you have any questions or doubts.